Shipping Policy

At our store, we are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive order confirmation and shipping updates where applicable.

Delivery Time

• Standard delivery usually takes 3–7 business days, depending on your location.

• Delivery times may vary due to weather, holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated and displayed at checkout.

• From time to time, we may offer free shipping promotions on selected orders or locations.

Order Tracking

Once your order has been dispatched, tracking details may be provided through your registered email, phone number, or other available contact method.

Delivery Issues

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible after delivery. We may request photos or other information to help resolve the issue.

Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order. We are not responsible for delays or additional charges caused by an incorrect or incomplete address.

Delayed or Lost Orders

While we work with reliable courier partners, delivery delays can occasionally occur. If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We will be happy to assist you.